The AI front desk, ready when you’re busy.
For clinics, salons, home services and other customer-facing businesses. ilna AI handles calls, SMS, WhatsApp, bookings, intake and follow-ups — even after hours.
Plans from $149 USD/monthOpen the voice demo and speak with ilna. We configure your business separately; test your AI before launch.
Calls and inquiries beyond opening time
Voice, SMS and WhatsApp in your configured workflow
Human handoff for sensitive or complex requests
Three ways calls get lost today
End the day without dreading the missed-call list.
After hours
A customer calls at 9pm. Nobody is at the desk.
ilna answers, handles the questions and books into your connected calendar.
During the rush
Customers are waiting in front of you. The phone keeps ringing.
ilna handles calls and inquiries while your team serves the people already there.
When the desk is busy
Your receptionist is on a call. Another caller needs an appointment.
ilna collects the details, handles the next step and hands off what needs your team.
What it handles
Your entire front desk, without the backlog.
One AI that covers every channel and every routine task your team spends hours on today.
Answer while your team is busy
Handles inbound and outbound calls with a natural voice, collects details and routes what needs your team.
SMS & WhatsApp
Replies to text and chat inquiries in seconds, in the customer's language.
Turn a call into a booking
Books, reschedules and cancels appointments in your connected calendar, without another callback.
Intake workflows
Collects details, forms and documents before the customer ever walks in.
Follow-ups & reminders
Sends confirmations, reminders and post-visit follow-ups automatically.
Handle the 9pm inquiry
Answers questions and collects booking or intake details after your team has gone home.
Reactivation
Re-engages past customers and recovers no-shows and missed opportunities.
Human handoff
Escalates sensitive or complex conversations to your team with full context.
For clinics and service businesses
If your business takes calls, ilna AI can take the load.
For clinics: handle appointment inquiries, intake, reminders and post-visit follow-ups. The same platform adapts to the services and workflows of other businesses.
How it works
Live in days, not months.
Share your workflow
Tell us your services, hours, policies and how you handle customers today.
We configure your AI
We train your front desk on your business and connect your calendar and channels.
Test it yourself
Call, text and book with your AI before it ever talks to a customer.
Go live
Your AI front desk starts handling conversations 24/7 while your team stays in control.
About ilna AI
Applied AI for the front of your business.
ilna AI builds an AI front desk for businesses that live and die by how fast they respond.
We automate the repetitive communication and admin work so your people can focus on serving customers.
About ilna AIBefore you get started
Is the live demo my business setup?
No. The live demo lets you speak with ilna. We then configure your services, channels and calendar, and you test your own AI before customers use it.
What data is stored, and who receives it?
Our privacy policy covers account and communication data, including messages, recordings and bookings. Data is shared with your business and service providers as needed to deliver the service, not sold. SMS opt-in data and consent are excluded from third-party sharing.
How is data protected?
Our privacy policy states encryption in transit and at rest and access controls. A Data Processing Agreement is included in our Terms. Review these documents and your requirements before enabling sensitive workflows.
Let your AI front desk handle the busywork.
Speak with ilna in the live demo. We configure your business’s own AI separately, and you test it before launch.
Try the live demo — Talk to ilna