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ilna AI — Cookie Policy

This Cookie Policy explains how ilna AI Software Technology - FZCO uses cookies and similar technologies on our websites, applications, and online services. It describes what these technologies are, why we use them, and how you can control them.

Last updated: December 3, 2025

1. What Are Cookies?

Cookies are small text files that a website stores on your device when you visit. They allow the site to recognize your browser, remember preferences, and help us understand how visitors interact with our Services.

Related technologies include pixels, web beacons, and local-storage objects; together we call them 'cookies.'

2. Types of Cookies We Use

Strictly Necessary: Enable core site functions such as security, account login, and cookie-consent management. Examples: Authentication tokens, load-balancing cookies.

Performance / Analytics: Help us understand how visitors use our Services so we can improve features and speed. Examples: Google Analytics, internal usage metrics.

Functional: Remember choices (language, region, layout) to personalize your experience. Examples: Preference cookies.

Advertising / Marketing: Deliver relevant content or measure marketing performance. Only used where permitted by law and consented by you. Examples: Meta Pixel, LinkedIn Insights Tag.

Third-Party Integrations: Support embedded services such as chatbots, payment gateways, or analytics tools operated by our partners. Examples: Twilio widgets, OpenAI API usage metrics.

3. How We Use Cookies

We use cookies to: Maintain secure sessions and authentication; Detect and prevent fraudulent activity; Collect aggregated analytics for product improvement; Remember your language and display preferences; Measure marketing effectiveness (with consent).

We do not use cookies to collect sensitive personal data or sell personal information.

4. Third-Party Cookies

Some cookies are set by third parties that provide services to us, such as analytics and communications infrastructure. These third parties may recognize your device across websites.

We encourage you to review their privacy policies for details on their practices.

5. Managing and Disabling Cookies

You can control cookies in several ways:

Cookie Banner / Settings Center – adjust preferences when first visiting our site or anytime by clicking 'Cookie Settings' in the footer.

Browser Controls – most browsers let you block or delete cookies through settings.

Opt-Out Links: Google Analytics Opt-Out Browser Add-on:

https://tools.google.com/dlpage/gaoptout; Network Advertising Initiative: https://optout.networkadvertising.org

Please note that disabling essential cookies may affect website functionality.

6. Legal Basis for Cookies (GDPR / UK GDPR)

We rely on: Consent — for non-essential (analytics, marketing) cookies; and Legitimate Interest — for strictly necessary cookies needed to operate the Services.

You can withdraw or change consent anytime via the Cookie Settings tool.

7. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in law or technology. The new version will appear here with an updated 'Last Updated' date.

Material changes will be announced through our website or email notices.

8. Contact Us

For questions about this Cookie Policy or our data practices:

ILNA AI SOFTWARE TECHNOLOGY - FZCO

IFZA Free Zone, United Arab Emirates

Email: privacy@ilna.ai

Website: https://ilna.ai

© 2025 ilna AI FZ-LLC. All rights reserved.

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